Introduction
Codex Digital Solutions is committed to protecting your privacy and ensuring a secure messaging environment. This Privacy and Messaging Policy outlines how we collect, use, store, and protect your personal information and the guidelines for using our messaging services.
Information Collection
We collect personal information to provide and improve our services. The types of information we may collect include:
Personal Information: Name, email address, phone number, and other contact details.
Usage Data: Information on how you use our services, including log data, cookies, and analytics.
Messages: Content and metadata of messages sent through our services.
Use of Information
We use the collected information for the following purposes:
To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To communicate with you, either directly or through one of our partners.
Process transactions and send related information, such as purchase confirmations and invoices.
To prevent fraudulent activity and ensure the security of our services.
Data Storage and Security
We implement industry-standard security measures to protect your data. These include:
Encryption: We use encryption to protect data transmitted to and from our services.
Access Controls: Access to personal information is restricted to authorized personnel only.
Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share information in the following circumstances:
With Your Consent: We may share your information with your consent.
Service Providers: We may share information with third-party service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Messaging Policy
When using our messaging services, you agree to the following:
Prohibited Content: You will not send messages that are illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
Spam: You will not use our services to send unsolicited bulk messages (spam).
Security: You are responsible for maintaining your account’s confidentiality and all activities that occur under your account.
User Rights
You have the following rights regarding your data:
Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to your data if it is inaccurate or incomplete.
Deletion: You can request the deletion of your data under certain conditions.
Objection: You can object to the processing of your data in certain circumstances.
Data Portability: You can request the transfer of your data to another organization.
Changes to This Policy
We may update this Privacy and Messaging Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the policy’s effective date.
Contact Us
If you have any questions or concerns about this Privacy and Messaging Policy, please contact us at:
Codex Digital Solutions
Email: support@codexdigitalsolutions.com
Phone: +92 327 1789 110
Address: B-8 Ground Floor, Gulberg
Town Rd, Block 12, FB Area, Karachi,
Sindh 75950.